Summary: Our upstream provider, Equinix, has advised of planned maintenance at their SY4 facility. This work is part of their preparation activities for the 2025 high-voltage shutdown and includes switching operations and critical infrastructure inspections.
Impact to Services Power Systems: - Load will be transferred to generator power during the maintenance window. - UPS-backed equipment will remain protected via the primary UPS source. - Redundancy of power systems will be reduced during this time.
Cooling Systems: - Cooling system redundancy will be maintained; no impact to environmental controls is expected.
Purpose of Work: This maintenance is required to perform essential checks and servicing of the 33kV and 11kV transformers and switchboards. This includes infrared scanning of generator and main switchboards and inspections of electrical infrastructure to ensure continued system reliability and safety.
Customer Action: No customer action is required at this time. We do not anticipate any interruption to your services as a result of this maintenance. Our teams will continue to monitor all systems closely throughout the maintenance window.
Should you have any questions or concerns, please don’t hesitate to contact our support team.
Posted Jun 30, 2025 - 14:56 AEST
This scheduled maintenance affects: Regions (Sydney) and Data Centres (Equinix SY4).