All Systems Operational

Uptime over the past 90 days. View historical uptime.
Regions Operational
90 days ago
99.99 % uptime
Today
Sydney Operational
90 days ago
99.99 % uptime
Today
Brisbane Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Private Cloud Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Cloud Servers Operational
90 days ago
99.99 % uptime
Today
Firewall Operational
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
100.0 % uptime
Today
Spam Filter ? Operational
90 days ago
100.0 % uptime
Today
Managed Wordpress Operational
90 days ago
100.0 % uptime
Today
xDSL/EFM Operational
90 days ago
100.0 % uptime
Today
Network Storage ? Operational
90 days ago
99.98 % uptime
Today
Virtual Data Centre (VDC) Operational
90 days ago
100.0 % uptime
Today
Domain Name Service (DNS) Operational
90 days ago
100.0 % uptime
Today
Data Centres Operational
90 days ago
99.99 % uptime
Today
Equinix SY1 Operational
90 days ago
100.0 % uptime
Today
Equinix SY3 Operational
90 days ago
100.0 % uptime
Today
Equinix SY4 Operational
90 days ago
99.99 % uptime
Today
Equinix BR1 Operational
90 days ago
100.0 % uptime
Today
Equinix ME1 Operational
90 days ago
100.0 % uptime
Today
Equinix PE2 Operational
90 days ago
100.0 % uptime
Today
Vocus - Albany Operational
90 days ago
100.0 % uptime
Today
SYD2 Operational
90 days ago
100.0 % uptime
Today
NextDC B1 Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
MySAU Customer Portal Operational
Phone Support Operational
Servers Australia Monitoring Platform ? Operational
90 days ago
100.0 % uptime
Today
Servers Australia Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Embargo Period Dec 15, 2025 09:00 - Jan 12, 2026 09:00 AEDT

To ensure network stability during the holiday season, Servers Australia will implement a change freeze on all core network changes from 9:00 AM, 15th December 2025 to 9:00 AM, 12th January 2026.

During this embargo period:

  • Provisioning of new services may experience delays.

  • Services that require core network changes will face extended delays until after the embargo ends.



All general (non-core) changes will continue as usual, and the Servers Australia NOC will be available during business hours to assist with any support requests.



To avoid disruptions, we encourage customers to submit any urgent provisioning requests or planned changes well in advance of the embargo period.



If you have any questions or concerns about how this may impact your services, please contact our support team.



Thank you for your understanding and cooperation.
Posted on Nov 04, 2025 - 16:38 AEDT
Nov 17, 2025

No incidents reported today.

Nov 16, 2025

No incidents reported.

Nov 15, 2025
Equinix PE2 - Quarterly Rotary UPS Maintenance
Completed - The scheduled maintenance has been completed.
Nov 15, 18:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 10:00 AEDT
Scheduled - During the following times, Equinix will be working with vendors to perform maintenance on their power systems. Here is the information the site team has provided:

LOCAL: THURSDAY, 13 NOV 07:00 - THURSDAY, 13 NOV 15:30
UTC: WEDNESDAY, 12 NOV 23:00 - THURSDAY, 13 NOV 07:30

LOCAL: FRIDAY, 14 NOV 07:00 - FRIDAY, 14 NOV 15:30
UTC: THURSDAY, 13 NOV 23:00 - FRIDAY, 14 NOV 07:30

LOCAL: SATURDAY, 15 NOV 07:00 - SATURDAY, 15 NOV 15:30
UTC: FRIDAY, 14 NOV 23:00 - SATURDAY, 15 NOV 07:30

SERVICE IMPACT:

• Power
• Loads will be transferred to generator power
• UPS loads will be transferred to an unprotected source
• System redundancy will be reduced
• Cooling
• System redundancy will be maintained

DESCRIPTION: As part of our their preventative maintenance program, the maintenance on the rotary UPS & generator ATS systems will be performed. Equinix is undertaking this comprehensive maintenance in order to maintain high operational standards and minimize the risk of disruption.

During the scheduled window, the UPS will be placed into external bypass with load being supplied from generator. Works will be conducted on one system at a time ensuring there will be no disruption to the operational environment.
Oct 8, 11:10 AEDT
Nov 14, 2025

No incidents reported.

Nov 13, 2025
Equinix SY4 Rack 0107 Connectivity Issues
Resolved - Power has been restored to Equinix SY4 - Rack 0107, and servers are back online.

If you are experiencing any issues with your server and it is based in Rack 010,7 please raise a support case so our team can assist.
Nov 13, 14:25 AEDT
Identified - Equinix has identified the issue as a breaker trip.

Further investigation will be performed and updates will be provided when possible.
Nov 13, 14:10 AEDT
Update - We believe this issue relates to loss of power in the rack and have alerted the data centre provider to investigate further.

We expect to have another update available in the next 15 minutes.
Nov 13, 13:56 AEDT
Investigating - We are aware of a connectivity issue occurring in Equinix SY4 affecting Rack 0107. Engineers are investigating the cause and will update as soon as possible
Nov 13, 13:51 AEDT
Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
NetApp Storage Unavailable
Resolved - After working with the Vendor, this is now confirmed as resolved.
Nov 6, 05:06 AEDT
Monitoring - All NetApp Services have been restored.

We are currently monitoring this with the Vendor and will update the status with any further actions if needed.

If you are still experiencing issues, please raise a support case in the MySAU Portal for assistance.
Nov 6, 03:52 AEDT
Identified - All VPS Services have been restoted
Nov 6, 03:27 AEDT
Update - We are continuing to investigate this issue.
Nov 6, 03:02 AEDT
Investigating - We are currently aware of a storage issue that is causing some cloud-based VPS platforms and other customer workloads to be offline or unavailable.

The root cause has been identified, and remediation works have been put in place.

Any customer with NetApp Storage workloads should restart their workloads to restore services.
Nov 6, 02:48 AEDT
Nov 5, 2025
Network Connectivity Issues
Resolved - Our Network Engineers have reviewed and confirmed stability across our networking infrastructure.

If you do encounter any issues or require any assistance, please raise a case via the MySAU portal or call us directly on 1300 788 862.
Nov 5, 14:08 AEDT
Update - A core switch in Equinix SY1 has reloaded. Customers with HA services would have remained online.

Some customers may have experienced a small outage of less than 60 seconds while routing moved to another data center.

Services within SY1 have been restored, and the Network team will continue to monitor core services in SY1.
Nov 5, 10:59 AEDT
Monitoring - Servers Australia's networking infrastructure experienced an intermittent connectivity issue for 7 minutes starting at 10:22 AM.

Services are restored, and our Network Engineers are continuing to monitor the situation.
Nov 5, 10:34 AEDT
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

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