Network Embargo Period
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 2025 - 09:00 AEDT
Scheduled - To ensure network stability during the holiday season, Servers Australia will implement a change freeze on all core network changes from 9:00 AM, 15th December 2025 to 9:00 AM, 12th January 2026.

During this embargo period:

  • Provisioning of new services may experience delays.

  • Services that require core network changes will face extended delays until after the embargo ends.



All general (non-core) changes will continue as usual, and the Servers Australia NOC will be available during business hours to assist with any support requests.



To avoid disruptions, we encourage customers to submit any urgent provisioning requests or planned changes well in advance of the embargo period.



If you have any questions or concerns about how this may impact your services, please contact our support team.



Thank you for your understanding and cooperation.
Dec 15, 2025 09:00 - Jan 12, 2026 09:00 AEDT
Uptime over the past 90 days. View historical uptime.
Regions Under Maintenance
90 days ago
99.99 % uptime
Today
Sydney Under Maintenance
90 days ago
99.99 % uptime
Today
Brisbane Under Maintenance
90 days ago
100.0 % uptime
Today
Melbourne Under Maintenance
90 days ago
100.0 % uptime
Today
Perth Under Maintenance
90 days ago
100.0 % uptime
Today
New Zealand Under Maintenance
90 days ago
100.0 % uptime
Today
Services Under Maintenance
90 days ago
99.99 % uptime
Today
Network Under Maintenance
90 days ago
100.0 % uptime
Today
Private Cloud Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Cloud Servers Operational
90 days ago
99.99 % uptime
Today
Firewall Operational
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
100.0 % uptime
Today
Spam Filter Operational
90 days ago
100.0 % uptime
Today
Managed Wordpress Operational
90 days ago
100.0 % uptime
Today
xDSL/EFM Operational
90 days ago
100.0 % uptime
Today
Network Storage Operational
90 days ago
99.98 % uptime
Today
Virtual Data Centre (VDC) Operational
90 days ago
99.99 % uptime
Today
Domain Name Service (DNS) Operational
90 days ago
100.0 % uptime
Today
Data Centres Operational
90 days ago
99.99 % uptime
Today
Equinix SY1 Operational
90 days ago
100.0 % uptime
Today
Equinix SY3 Operational
90 days ago
100.0 % uptime
Today
Equinix SY4 Operational
90 days ago
99.99 % uptime
Today
Equinix BR1 Operational
90 days ago
100.0 % uptime
Today
Equinix ME1 Operational
90 days ago
100.0 % uptime
Today
Equinix PE2 Operational
90 days ago
100.0 % uptime
Today
Vocus - Albany Operational
90 days ago
100.0 % uptime
Today
SYD2 Operational
90 days ago
100.0 % uptime
Today
NextDC B1 Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
MySAU Customer Portal Operational
Phone Support Operational
Servers Australia Monitoring Platform Operational
90 days ago
100.0 % uptime
Today
Servers Australia Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 18, 2025

No incidents reported today.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

Unresolved incident: Network Embargo Period.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Edge firewall issue
Resolved - There have been no further disruptions, and this incident has been resolved.
Dec 11, 10:40 AEDT
Monitoring - Our engineers identified a large amount of outbound traffic coming from the VDC edge networking services.

This traffic caused the edge to become intermittently unavailable for some customers.

The offending network has been identified and isolated.

All services have been restored.

Please log a case in the MySAU portal if you are still experiencing issues.
Dec 10, 07:51 AEDT
Update - We are continuing to investigate this issue with our Engineering team.
Dec 10, 06:36 AEDT
Investigating - We have been alerted by our monitoring to some issues with some traffic passing through the Edge firewalls, which is affecting some Virtual Datacentre customers.
We are investigating further.
Dec 10, 05:48 AEDT
Scheduled Network Maintenance - SYD2
Completed - The scheduled maintenance has been completed.
Dec 11, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 01:00 AEDT
Scheduled - During the scheduled window, network engineers will be migrating selected customer and internal services from a core switch that is being decommissioned.

Any customers impacted by this work will be contacted directly.
Dec 1, 16:39 AEDT
Dec 10, 2025
Servers Australia Portal Connectivity Issues
Resolved - Engineers have since resolved the issues relating to MySAU Portal connectivity, customers will be able to access their accounts and Support ticketing systems as normal.

Customers who are still experiencing issues relating to this may need to clear their browser cache / use a Private Browsing session or alternative device, otherwise feel free to contact our Support team for assistance.
Dec 10, 13:44 AEDT
Investigating - Engineers are currently aware of connectivity issues affecting our MySAU / Servers Australia Customer Portal. Customers may have difficulty loading the pages and logging into their Servers Australia accounts.

Further updates will be provided as soon as possible
Dec 10, 12:47 AEDT
Dec 9, 2025
Process Crash on Sydney Routers
Resolved - We believe this to have been the result of a software bug and as such will be scheduling firmware updates in the new year post embargo for these devices.
Dec 9, 21:46 AEDT
Monitoring - Engineers have confirmed that the BGP process is stable, though we will continue to monitor the situation.
Dec 9, 15:39 AEDT
Investigating - Network engineers are investigating a process crash affecting BGP on our Sydney routers.

We believe that services should be operational and that this was just a momentary interruption.

Further updates will be provided ASAP.
Dec 9, 15:09 AEDT
Equinix PE2 - Reduced transit redundancy
Resolved - Whilst replacing the optic the technician inadvertently caused an interruption to traffic for services within Equinix PE2. We have resolved the connectivity issue and postponed additional works regarding this module replacement.

The approximate window was between 05:39:05 and 05:46:00 UTC +0.

If you experienced any issues during this period or have any questions, please get in contact with our Support team.
Dec 9, 17:14 AEDT
Monitoring - Engineers have identified an optical module in a pre-failure state and are working with technicians to replace the module. The module being replaced is used to connect to one of our upstream transit providers. No interruption to service is expected, though redundancy will be reduced until this work is completed.

We will provide further updates as available, and set this status to resolved when work is concluded.
Dec 9, 14:19 AEDT
Scheduled Network Maintenance - NSW
Completed - The scheduled maintenance has been completed.
Dec 9, 03:45 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 01:00 AEDT
Scheduled - During the scheduled window, network engineers will commission new data centre interconnects across the Equinix SY1, SY3 and SY4 facilities.

We will also be introducing additional safeguards to our OSPF configuration as part of ongoing improvements to network resiliency.

No service impact is expected during this work. Some TCP resets may occur as traffic shifts to alternate paths.
Dec 1, 16:44 AEDT
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

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